Privacy Policy

Last updated: 24 April 2022

Netooze Ltd ("us", "we", or "our") operates the www.netooze.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at (www.netooze.com).

Definitions

The Privacy Policy of the Site is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). For a better understanding of this agreement, we have listed the definitions used in our Privacy Policy:

Personal data

Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor

Processor is a natural or legal person, public authority, agency, or another body that processes personal data on behalf of the controller.

Third party

Third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

Consent

Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

About controller

Company:  "NETOOZE LTD"

Company No: 13755181
Legal address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Postal address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Phone: +44 (0)20 7193 9766
Email:  support@netooze.com
Website: www.netooze.com

Information that we collect

Account registration

When you create your personal account we may ask for your contact information such as name, last name, company name, address, email address, and telephone number. If you choose to refer a friend to our Site, we may also collect your friend’s email address so that we may send them a referral or promotional code to sign up for our Site.

Payment Information

When you add your financial account information to your Account, that information is directed to our third-party payment processor through a secure connection. We do not store your financial account information on our systems; however, we have access to and may retain, subscriber information through our third-party payment processor.

User Content

Our "Site" feature allows you to publicly post content on our Site. By registering for our Community, you agree that your profile information and the content you post may be viewed and used by other users and third parties we do not control.

Communications

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Cookies and Other Tracking Technologies

We collect certain information automatically and store it in log files. Also, when you use our Site, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Site. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of the Site’s features, the functionality of our Site, frequency of visits, and other information related to your interactions with the Site. We may track your use across different websites and services. In some countries, including countries in the European Economic Area ("EEA"), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

Usage of our Site

When you use our Site, we may collect information about your engagement with and utilization of our Site, such as processor and memory usage, storage capacity, navigation of our Site, and system-level metrics. We use this data to operate the Site, maintain and improve the performance and utilization of the Site, develop new features, protect the security and safety of our Site and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Third-Party Accounts

If you choose to link our Site to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

Third-Party Partners

We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.

Right to erasure (‘right to be forgotten’)

You have a right to be forgotten. If you do not agree with the collection or use of your personal information as outlined in this policy and you want us to delete your data, please email us at support@netooze.com. However, we may not be able to fully comply with your request, if there are other lawful reasons for us to process your data such as a legal obligation.

Information that we use

Netooze Ltd uses the information we collect in various ways, including to:

  • provide and maintain our Site;
  • notify you about changes to our Site;
  • allow you to participate in interactive features of our Site when you choose to do so;
  • provide customer support;
  • gather analysis or valuable information so that we can improve our Site;
  • monitor the usage of our Site;
  • detect, prevent and address technical issues;
  • provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Information that we share

We may share the information we collect in various ways, including the following:

Vendors and Service Providers

We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Site, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

Aggregate Information

Where legally permissible, we may use and share information about users with our partners in an aggregated or de-identified form that can't reasonably be used to identify you.

Advertising

We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Site, and they may otherwise collect or have access to information about you which they may collect over time and across different online services.

Third-Party Partners

We also share information about users with third-party partners in order to receive additional publicly available information about you.

Information we share when you sign up through a referral

If you sign up for our Site through a referral from a friend, we may share information with your referrer to let them know that you used their referral to sign up for our Site.

Analytics

We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information.

Business Transfers

Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

As required by Law and Similar Disclosures

We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

With your consent

We may share information with your consent.

Legal basis for processing personal data under GDPR

If you are from the European Economic Area (EEA), Netooze Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Netooze Ltd may process your Personal Data because:

  • we need to perform a contract with you;
  • you have given us permission to do so;
  • the processing is in our legitimate interests and it's not overridden by your rights;
  • for payment processing purposes;
  • to comply with the law.

Third-Party services

You may access other third-party services through the Site, for example by clicking on links to those third-party services from within the Site. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data retention

Netooze Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Netooze Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Your data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Netooze Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.

Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification

You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object

You have the right to object to our processing of your Personal Data.

The right of restriction

You have the right to request that we restrict the processing of your personal information.

The right to data portability

You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format and have the right to transmit those data to another controller.

The right to withdraw consent

You also have the right to withdraw your consent at any time where Netooze Ltd relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Children's Privacy

Netooze Ltd does not knowingly collect information from children under the age of 16, and children under 16 are prohibited from using our Site. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at support@netooze.com

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to email us: support@netooze.com

 

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